Refund policy

Last updated: November 12, 2026

ZMX DIGITAL provides digital membership plans that give customers access to online tools, resources, and subscription-based services. Because our products are digital, refund requests are reviewed on a case-by-case basis.

When to contact us

Please contact us through the support contact available on this website if you experience:

• A technical problem that prevents you from receiving or using the purchased service
• A duplicate charge
• An incorrect purchase
• Failure to receive the purchased service

Refund review

Eligible refund requests will be reviewed individually and, where approved, processed to the original payment method where possible. All refund decisions are subject to applicable consumer protection laws.

Subscription cancellations

Cancelling a subscription prevents future renewals. Cancellation does not automatically entitle you to a refund for the current billing period.

How to request a refund

When contacting us, include the name and email address used for the purchase, the relevant plan, the date of the charge, and a description of the issue. Do not send complete card numbers or security codes.

Consumer rights

This policy does not limit any rights you may have under applicable consumer protection laws in the United States, Canada, or another jurisdiction that applies to your purchase.

This policy is general information and should be reviewed by a qualified attorney before relying on it for your business.